Support in Spanish for your arrival in Lyon
Your arrival in Lyon, without the stress that I experienced.
Arriving in a new city is impressive. Arriving alone and without support is another story.
It was September 12, 2010. My first flight in life. I arrived at the Saint-Exupéry airport with two large suitcases, two small ones, and my backpack on my back. My only contact in the city had disappeared.
I faced an escalator with 60 kilos of luggage and simply collapsed. I leaned against a wall, exhausted, feeling that I had reached the limit of what a person can manage alone. No one should start their adventure in Lyon feeling helpless. What saved me that night was the unexpected help of a stranger on the tram who spoke to me in my language.
That's why I founded hello Lyon!. To be that professional structure that welcomes you in Spanish from the very first minute and tells you: "Don't worry, you're not alone, we take care of everything."
Founder of holaLyon · Clenova Partners · Lyon since 2010
hola Lyon! is for you if...
International student
You arrive in Lyon to study at INSA, Sciences Po, EMLYON, or Lyon 1. You want to start off right from day one without wasting weeks navigating procedures in French.
Young professional
You have just accepted a job in Lyon. You want to settle in quickly and well, without wasting time figuring out how the French system works.
Family arriving in Lyon
You arrive with a partner or children and need everything organized before landing: reviewed accommodation, planned procedures, identified school.
✽ Our services
Choose the level of support you need
Digital welcome guide
One-time payment
Everything you need to know before and after arriving in Lyon.
Buy the guide- Complete guide in Spanish, English, and French
- Step-by-step procedures: bank, CAF, insurance, medical, transport
- Immediate access after payment
- Private community HolaLyon (WhatsApp)
Premium landing ⭐
Full service
Arrive in Lyon and have everything work from day one.
Book my arrival- Pickup at Saint-Exupéry airport or Part-Dieu station
- French SIM activated + TCL card included from day 1
- 7-day administrative marathon: CAF, bank, Sécurité Sociale, Doctolib
- All content of the digital guide included
Serenity upon arrival
Premium service
For those arriving without secured accommodation or with a contract to review.
Request this service- Accommodation search before your arrival (visits on your behalf)
- Complete contract review + guarantor management (Garantme, Visale)
- Anti-scam protection on Leboncoin and other portals
- Everything included in Packages 1 and 2
¿No estás segura de cuál te conviene?
Message me and in 10 minutes I'll tell you which option best fits your situation.
It's that simple to get started
1
💬Contact
Tell me when you arrive, which university or company, and what you need. Via WhatsApp, email, or form. I respond in less than 24 hours.
2
📱We choose your package together
We make a 20-minute call, free and with no obligation, to understand exactly what you need so you don't pay for what doesn't work for you.
3
✔️You confirm and arrive peacefully
You pay 50% to confirm your reservation. The rest upon arrival. I prepare to welcome you and you arrive knowing someone is waiting for you.
4
🏠️You settle in
I accompany you during your first week. By the end of the process, you know exactly how Lyon works and have all your paperwork in order.
Need help?
In this section, you can find answers to some of the most frequently asked questions.
No, we work in Spanish, French, and English. But our specialty is Spanish speakers because we understand exactly what cultural and administrative differences cause the most confusion when arriving in France.
Yes. Package 1 and Package 2 can be hired at any time, even if you have been in Lyon for weeks and have not yet completed your paperwork.
We manage it with you in real time. You have my direct number and we reorganize everything at no additional cost if the change is due to reasons beyond your control.
No. For Packages 2 and 3, we ask for 50% when booking and the remaining 50% upon arrival. Package 1 is paid in full because it is immediate delivery.
No. We also assist young professionals, people on missions, and families arriving in Lyon.
You receive a personal access to your guide directly at holalyon.clenovapartners.com via email. It is an individual, non-transferable access that you can consult from any device at any time.
For now, we specialize in Lyon. If you have a situation in another city in France, write to me and I will see if I can help you or refer you to someone trustworthy.